Hospital corridor with beds parked along the wall. Illustrative image, color-adjusted with AI support.

Case Study · Software & Portals

VisitorAccess Screening visits and documenting access in healthcare facilities

Partner project by SoftTeco

Project profile

  • CustomerNot named
  • PartnerSoftTeco
  • IndustryHealthcare
01

Challenge

During the COVID-19 pandemic, US healthcare facilities needed structured visitor screening. Staff had to be able to check room limits and to record decisions traceably.

02

Solution

One configurable visit workflow

SoftTeco developed web, iOS and Android applications. Staff search for patients, check active visits and room limits and work through configurable health questionnaires. The workflow supports approving or declining a visit.

Integrating existing identities

SAML and LDAP connect the solution to the facility’s identity management. For approved visits, the time and the responsible staff member are documented.

Visit screening with two possible outcomes

Visit screening with two possible outcomesSelect patient: Name / floor → Check room limit: Active visits; Check room limit: Active visits → Questionnaire: Facility rules; Questionnaire: Facility rules → Decision: Review visit; Decision: Review visit → Approval & log: Time / staff; Decision: Review visit → Decline visit: Rules not met.Select patientName / floorCheck room limitActive visitsQuestionnaireFacility rulesDecisionReview visitApproval & logTime / staffDecline visitRules not met

Select patient: Name / floor → Check room limit: Active visits; Check room limit: Active visits → Questionnaire: Facility rules; Questionnaire: Facility rules → Decision: Review visit; Decision: Review visit → Approval & log: Time / staff; Decision: Review visit → Decline visit: Rules not met.

Technologies

  • React / React Native
  • Node.js / Express / MySQL
  • SAML / LDAP
03

Results

The solution brings visitor screening and visit history together in one customizable workflow. Questionnaires and facility settings can be configured. A measured reduction in infections is not evidenced.

  • Web, iOS and Android
  • Configurable questionnaires
  • Traceable visit decisions

Project profile

  • CustomerNot named
  • PartnerSoftTeco
  • IndustryHealthcare

Technologies

  • React / React Native
  • Node.js / Express / MySQL
  • SAML / LDAP

Further reading