Grundfos Individually tailored product information for B2B and B2C customers
Partner project by Sigma Technology
Project profile
- CustomerGrundfos
- PartnerSigma Technology
- IndustryPump & Water Technology
Challenge
Grundfos manufactures highly customized pump and water solutions, so generic product data was not enough to give customers the documentation relevant to their specific product. Demand for individually tailored product information was growing in both its B2B and B2C business, requiring Grundfos to adapt and further automate the underlying systems and processes.
Solution
From existing content to localized documentation
- Migrating existing content
- Creation & publishing
- Translation management
The scope ranges from migrating existing content, through creating and publishing new product information, to managing translations.
Product information management since late 2020
Since late 2020, Sigma Technology has supported Grundfos in product information management, covering content migration, the creation and publication of new product information, and translation management, combining consultants embedded within Grundfos teams with dedicated migration teams from Sigma Technology.
Technologies
- Product Information Management (PIM)
- Content migration & translation
In focus
- B2B and B2C product information
- Remote collaboration
Results
The collaboration ran smoothly and transparently even fully remotely, including throughout the COVID-19 pandemic. Grundfos values Sigma Technology’s openness, honesty and adaptability. The partnership supports Grundfos’s strategy of giving users the right information at the right time through scalable, flexible systems.
- B2B & B2C product information
- Fully remote collaboration
- Scalable systems
Project profile
- CustomerGrundfos
- PartnerSigma Technology
- IndustryPump & Water Technology
Technologies
- Product Information Management (PIM)
- Content migration & translation
In focus
- B2B and B2C product information
- Remote collaboration
