Via Rideshare Ridesharing ecosystem of a driver app, rider app, registration portal and business portal.

SoftTeco has been an integral part of Via's development team since 2014, now maintaining the ride-sharing service's entire app and portal ecosystem.

SoftTeco now builds and maintains all four parts of Via’s ecosystem. The driver app guides drivers along custom pickup routes, supports fast rerouting, and pushes update notifications, with a „CityConfig“ mechanism that keeps the app correctly localized as it expands worldwide. The rider app lets users request rides, locate drivers on a map, and book shared landing points rather than individual stops, supports multiple payment methods (including Google Pay, Apple Pay and PayPal), and integrates services such as Leanplum, Radar, mParticle and Google Maps. The registration portal walks drivers through the full onboarding process — document upload, e-signature and identity verification — and is tightly connected to Salesforce via an AWS Lambda interface; it was originally built for U.S. cities and later extended to Europe. The business portal, aimed at corporate clients, offers route planning, transportation monitoring and the ability to arrange rides for guests, with its feature set scaling according to an employee’s role.