Case Study · Software & Portals

TheCar A digital platform for booking, dispatch and driver operations for a premium chauffeur service

Project profile

CustomerTheCar
PartnerSigma Technology
IndustryMobility / Premium Chauffeur Service

Challenge

TheCar is a fast-growing premium chauffeur-service start-up in the Skåne region, aiming to scale its fleet from an initial eleven vehicles to around 400 cars across several Swedish cities. To support that growth, the company needed to rethink its booking process and bring it into a mobile application usable both by customers and by its own internal teams.

Solution

One platform, four interfaces

Customer appBooking, trip history, user management
Dispatch systemPlanning & coordinating rides
Driver viewTrip management & incident reporting
Admin dashboardPricing, subscriptions, scheduling

TheCar platform (PWA)

Booking & data
Status & confirmation

Delivered in three stages

The build was carried out in three stages — setting up the development environment, revising booking management, and building the customer-facing application — using an agile approach on Microsoft Azure, React, SignalR and C#/.NET 6.

Technologies

Progressive Web App (React)
Microsoft Azure
SignalR, C#/.NET 6

In focus

Customer booking
Dispatch & driver operations
Administration & pricing

Results

The first version of the platform is live, customers are actively signing up, and a UX analysis is underway to guide further improvements. Planned future additions include SMS/telephony integration, invoicing, Mobile BankID and card payments.

Four connected interfaces
Progressive Web App
Agile delivery in three stages