Case Study · Systems & Integrations

Lynk & Co An interactive digital vehicle guide replaces the printed owner's manual

Project profile

CustomerLynk & Co
PartnerSigma Technology
IndustryAutomotive

Challenge

Lynk & Co wanted to move away from the traditional printed owner’s manual, which typically buries customers in unnecessary technical detail in a hard-to-access form. What it needed instead was a way to make vehicle information targeted, relevant, and available at all times, directly in the car.

Solution

A digital guide for display and app

Sigma Technology built an interactive digital user guide accessible both through the car’s display and via an Android app. The app includes, among other things, a 360° model of the vehicle and lets users find information through keyword search or menu navigation.

From content to the vehicle display

Maintain contentcentrally in the DocFactory CMS
Distributevia the Topicpack distribution solution
Over-the-air update
Vehicle display & app

Backed up for test fleets

Test fleets additionally used a condensed digital manual, backed up by a printed guide for emergencies.

Technologies

DocFactory content management system
Topicpack distribution solution
Over-the-air updates

In focus

Vehicle display & app
Keyword search & menu navigation
Printed emergency guide

Results

The solution delivers vehicle information in several forms – from a 360° model to keyword search and menu navigation. The over-the-air connection allows content on connected vehicles to be updated continuously, which the client says has simplified the workflow of its product information team. Work was delivered from three countries to combine flexibility and expertise, and Lynk & Co stated that the quality delivered exceeded original expectations.

360° vehicle model
Over-the-air updates
Centralized content management